Why are sandals resorts not rated




















We literally needed our key cards solely to access our room. After days of just showing up for our dinner reservation and simply leaving when we were done, I nearly forgot my purse in the safe when it was time to leave.

It was nice. So about that premium alcohol we already mentioned. Sandals boasts up to 12 bars at every resort and there was definitely no shortage of premium top shelf liquor on hand. All rooms are also stocked with an included mini bar and it is restocked daily. You can also call to have the mini bar restocked if you need it between the daily restocking. I wanted to take my drink on to the beach for a photo op.

No problem! Each day at lunch and dinner, a different specialty cocktail was offered. We tried a lot, you know in the name of research and all, and everything was delicious. There was definitely no skimping on the the alcohol in any drink to make up for the alcohol being all-inclusive. So what kinds of top shelf liquor are included?

We were definitely not strapped for variety and the food was good at all of the restaurants we tried. We were also impressed that some local favorites, like conch fritters, featured on the menu of at least one of the restaurants. Both Sandals Resorts have an a la carte option for breakfast, a buffet style breakfast and room service. Always a sleep-until-the-last-possible-second kind of gal, the buffet was great for when we had an excursion and wanted to grab something quickly.

Plus, eggs benedict are always my breakfast indulgence and they were on the menu at the a la carte restaurant at both properties.

There were a variety of casual options where you could wander in with a beach cover-up and enjoy lunch. Everything from pub style food to pizza is available. Of course, all day room service or club sandwiches in the Club Level lounge are also available.

Even at dinner there were a variety of restaurants from more casual pub style dining to upscale restaurants with a dress code. We had everything from French cuisine to teppanyaki during our stay.

Sandals Royal Bahamian is located a short drive or bus ride from downtown Nassau , where you have a pick of restaurants. At both Sandals Resorts , we stayed in Club Sandals level rooms that were decorated similarly in British Colonial style. I like the bathroom at Sandals Emerald Bay more since it had a separate tub and walk-in shower, and double sinks in the vanity.

I did find the bathroom lighting a bit dim at Sandals Emerald Bay, but the make-up mirror was lit so that helped. Both included amenity kits from the Red Lane Spa, a safe and outlets for both volt North American and volt European plugs. I always appreciate that since as an expat, our electronics are both voltages.

In-room amenities include the all-inclusive mini bar stocked with top shelf liquor, a bottle of Champagne, juices, water and sodas. There is also an in-room coffee maker and a kettle with tea, coffee, sugar and creamer stocked. All day housekeeping and all day room service are inclusive. The Club Sandals lounge also offers a variety of board games and books you can borrow and Kindles that can be used in the lounge. Free wifi is available throughout the entire property.

For the land lubbers there is a lengthy list of sports like table tennis, beach volleyball, shuffleboard, a fitness center, and at Sandals Emerald Bay even the golf course is included. But we came for fun in the sun and there is plenty of that too. Of course, there are hot tubs and the main pools have a swim-up bar. Activities like pool volleyball tournaments take place throughout each day. The beach is far nicer at Sandals Emerald Bay with its 1-mile long white sand beach secluded in a half-moon bay.

You can take part in all the water activities like sailing or stand-up paddle boarding, go snorkeling in the crystal clear waters or just find your own semi-private slice of paradise somewhere on the beach. What Sandals Royal Bahamian lacks with its location on Delaport Bay , it makes up for with its included off-shore island.

A boat shuttle takes guests the five minutes out to the off-shore island once per hour. The island has a very nice beach on both the front and back side of the island and the back side has a reef perfect for snorkeling on.

The off-shore island also has a pool with swim-up bar, a restaurant, bar and plenty of places to steal away. You can even book your Red Lane spa treatments to be on the off-shore island.

And all the all-inclusive alcohol means you never know just how out of tune you really are. You can come and go as you please. There is typically a guard booth at the main entrance and you just give your name and room number to re-enter the property. When our swimming pigs tour nearly fell through, we did inquire with Island Routes the night before we wanted to go and nothing was available.

If you choose to use Island Routes, we recommend you book in advance either before you arrive or immediately upon arrival. We personally found the tours available through Islands Routes a tad on the expensive side, so we decided to book a variety of tours through Viator. Enjoy reading our tips and recommendations. After an issue that resulted in my group arriving in St Lucia a day late, we found that none of the schedule adjustments we made prior to arrival were done - but we were charged.

That wasn't the end of the world, we had a good time while we were there. The ER later showed she tested positive for Salmonella. Sandals requested the documents, only to say it couldn't have been from their resort. What a joke! A manager was supposed to have reached out to us multiple times, but did not. They even pretended to call, so I requested a voicemail - nothing. I'm filing a lawsuit. Me and my husband booked our honeymoon to Sandals Grenada, 2 weeks before our honeymoon, Sandals Grenada emailed us and said that they will no be letting us into the country due to COVID They have not helped us in any way, shape or form to help us navigate through this major inconvenience.

Every time we called Sandals, the people were outright nasty and disrespectful to us. The grief Sandals gave us has tainted our honeymoon and now we are unable to go on a honeymoon. We spent the weeks after our wedding running in circles between Expedia and Sandals.

The worst customer service, this is being brought to the attention of the Better Business Bureau. My husband and I have spent a good price for this long overdue vacation, for us to arrive to a room without air conditioning. We went to the front desk and instead of them changing our room we waited for hours so that they could keep sending engineers to review the unit. After hours of waiting we spoke to a manager on property.

We suggested our room be changed. It was never suggested prior to us. Once we were moved our luggage was lost! We was at this resort for 7 days. Housekeeping came 3 days.

The three days they came was because we had to take several trips to the front desk to complain. The other days we had to ask them to send us wash cloths up and we even had to fix our own bed! One night after housekeeping did come we had grit and hair in the sheets, another night that the front desk brought linen up for us to fix the bed! We was promised a night supervisor would call us about the mini concerns that we had and that call never happened either!

My next trip will not be With Sandals. Just returned from Sandals Halcyon this past week and it was definitely the worst Sandals I've been to.

I've been to 8 different facilities and by far this is very subpar resort. From the day we got there I felt like was in a standard hotel. Don't get me wrong. The people were very friendly and hardworking but really understaffed. If you like to get off the resort for a day or two we suggest renting a car and exploring the island.

Here are some of our favorite things to do in Barbados. The resort is located on the best beach in Nassau, so if sun, sand, and surf are your things, this is one of the best Sandals resorts to visit. Alternatively, enjoy a relaxing massage at the spa. There are also eight bars to choose from and one is a British pub.

Sandals South Coast — This wonderful resort is located in Whitehouse, Jamaica, and if you adore sea and surf, this is the place for you. Sleep in one of the bungalows perched above the water and look out across the waves — all accommodation here overlooks the beach and sea. Related Article: Overwater Bungalows in Jamaica.

You can sip a cocktail in the bar that also overlooks the water, and you can even get married in a wedding chapel that sits over the waves!

Oh, did we mention that the resort has the biggest pool in Jamaica? There are four pools in total and four whirlpools here too. Still, want more? Tuck into great grub at one of the eight restaurants, before heading for drinks; there are seven fully-stocked bars to choose from. Sandals South Coast has catamaran trips out to the bar several times a week.

Sandals Grande Antigua — If love is in the air, then this is one of the best Sandals resorts for you. Take a dip in one of the six pools or chill-out in one of the six whirlpools. This resort will enchant you and keep you busy in equal measure.

White sands framed by sparkling seas, subterranean caverns, and forests — this is a pretty special place to take a vacation. There are also six restaurants to choose from. Sandals Ochi — If you are seeking energy and want to feel the pulse of Jamaica, this Sandals resort in Ocho Rios is a great place to stay.

Accommodation-wise, you have a hard choice; will it the vibrant beach club which looks out over a half-mile stretch of white sands or the hideaway villas and estate perched on the hill?

Wherever you decide to rest your head, you will be spoilt for choice when it comes to facilities. Add to this the sixteen restaurants waiting to dish up appetizing cuisine and eleven bars — including a speakeasy. Stay in a room that has its own plunge pool or go and get sweaty in the gym! Relax in the spa or take a dip in one of five pools — there are a couple of whirlpools too.

Recline on the sands of the exclusive Pink Gin Beach and let your troubles drift away. Sandals Emerald Bay — If you like the idea of a stylish break in a majestic setting, may we suggest you take a look at this resort in Great Exuma, Bahamas.

There are eleven restaurants to choose from and six bars — one of which is a traditional British pub. Emerald Bay is also one of the best Sandals resorts for golf enthusiasts. If you prefer a more horizontal approach to your holidays, then relax on the mile-long white sands of Emerald Beach. After a lazy day, retire to your suite — there are bay houses and beachfront villas to choose from, all are stunning.

The Grounds are beautifully maintained and we recommend a garden tour. Additional considerations and tips for visiting Sandals South Coast:. Sandals has a very nice arrival lounge at the airport. Before setting off in your transfer, take a few minutes to relax have a Red Stripe and get ready for an incredible vacation experience! How long does it take to get to Sandals South Coast? The ride from the airport takes approximately ninety minutes.

The snorkeling and diving is not great but still a fun activity that we recommend. Sandals Emerald Bay is a secluded and sophisticated resort located on the out islands of the Bahamas. Our favorite tour is offsite for a visit to the island with the swimming pigs.

These gentle giants will welcome you at the boat and are so much fun to feed and swim with. The staff is so much fun. They enjoy looking after their guests and will make sure that your experience is exceptional. Make it a point to visit these restaurants as their some of the best in the Sandals portfolio. The mile long beach is stunning, private and relaxing. Water sports are available to all of the guests and includes kayaking, hobbie cats, windsurfing, snorkeling tours and scuba diving.

The diving here is not as good as other parts of the Caribbean as there tends to be a lot less coral and more sand but it is a fun activity and recommended for those who enjoy a recreational dive. The pools are beautiful and the main pool features a swim up bar with chairs. Access to the Greg Norman golf course is just a short drive away and features some amazing views off the back nine.

The resort is fairly expansive. As such there are many areas to explore and enjoy. The fire pits are a nice bonus and fun to enjoy in the evening with a cocktail. The resort and grounds are impeccable. Most of the rooms include a peak or full view of the ocean. Do you want something beach front? Let us know! The main pool is not heated so in the winter months the water can be chilly.

It can be hard to get reservations at the French and Italian Restaurants so it is recommended to take book those upon arrival. This is not a very rowdy resort. The resort is secluded on a small Bahamian island so there are very limited activities available off resort. There are only 4 restaurants at the resort but there is always something for everyone and the menus rotate. If you go in the winter, the water will likely be chilly and not as swimmable as the summer months.

Sandals Emerald Bay Golf and Spa Resort is a beautiful resort on one of the most spectacular islands in the world. You'll love it here! If you are looking to relax and be looked after while enjoying a remote island on an amazing beach Sandals Emerald Bay is the resort for you. Sandals Royal Barbados is the newest addition to the Sandals resort portfolio and one of our top picks due to its prime location in the St.

Lawrence Gap. This all-suite resort includes the popular Skypool suites, swim-up suites and Millionaire Suites. There is truly something here for everyone and know that your trip here will be a trip of a lifetime. The people of Barbados are warm and welcoming. The staff here show pride in their work and will do everything in their ability to make sure you have an exceptional vacation experience.

We love the roof top bar and pool. Overlooking the ocean this glass infinity pool provides you with an experience only offered at this resort. The food and dining experiences are in a class of their own. With 6 onsite restaurants and 11 next door there is something here for everyone. Contact us for more information. Sandals Royal Barbados is an all-suite resort featuring their signature accommodations. The exchange program at Sandals Royal Barbados gives you full access to its neighboring property Sandals Barbados.

For those of you into craft beer, Lovers Lane features a bar with 19 beers from around the world. The watersports team is very helpful and are more than happy to give lessons.

The beach is not expansive and at times the water can be a bit rough. The personalized butler service is excellent here. The staff is well trained and nothing is ever too much trouble. Sandals Royal Barbados delivers the royal treatment. Featuring stunning ocean views and exchange privileges with Sandals Barbados this resort defines the luxury experience. If you want to experience the cutting edge of design along with luxurious amenities this may be the resort for you.

Sandals Barbados is one of the newest additions to the Sandals brand and is a boutique styled resort with exceptional amenities. Accommodations now include a balcony or patio many of which with a soaking tub , mahogany furniture and free Wi-Fi. When you're not in room, the beach is just steps away and has plenty of lounges for you to relax in.

Sandals Barbados offers a variety of water sports, including snorkeling, kayaking and sailing along with three unique freshwater pools so after you work up an appetite, take your pick of eleven restaurants and seven bars. Uniquely positioned on ten lush acres of Dover Beach along Barbados' southern coast, the resort has a prime proximity to the St. Lawrence Gap which is where you can find nightlife, shops and restaurants.

One of the newest additions is its inclusion with Sandals Royal Barbados. Located next door to Sandals Barbados this brand new resort offers you 2 beaches, 5 pools 17 restaurants and 12 bars. The staff are very friendly and have a real sense of pride for their country. We love the food options. This is a smaller resort and we love that. It gives you a boutique feeling while offering plenty of dining options. The rooms are well appointed and feature modern amenities. The area surrounding Sandals Barbados is safe and very walkable.

We recommend taking a walk off the resort to enjoy all that St. Lawrence Gap has to offer. The gardens are beautiful and the resort grounds are impeccable. Diving in Barbados is exceptional. Additional considerations and tips for visiting Sandals Barbados:. How long does it take to get to Sandals Barbados? The travel time is approximately 10 - 15 minutes. The nightlife is vibrant around the resort so there are plenty of activities to keep you entertained. Sandals Royal Bahamian is a true Royal gem with a longstanding regal heritage.

Before it was part of the Sandals portfolio of resorts, this hotel was known as the Balmoral Club which was a famed s escape for the Duke and Duchess of Windsor. Sandals Royal Bahamian also hosts a Red Lane Spa, seven pools and complimentary watersports such as sailing, kayaking and scuba diving.

Best of all Sandals Royal Bahamian has its own private island that is accessed by a free boat and located within minutes of the dock. Sandals Private Island provides you with full access to two secluded beaches, a lagoon-style pool and a full-service restaurant. Having been here for our Babymoon, this resort and the Bahamas are now Zika free!

The restaurants are great and there is something for everyone. We enjoyed the breakfast buffet and dinner at the Italian restaurant is not one to miss. The staff are genuinely friendly and will go out of their way to put a smile on your face. The rooms in all of the buildings are spacious, comfortable and well appointed.

There are two large pools. One pool is the active pool with a lot of music and lots of activities. The other pool on the Balmoral side is quiet and great for relaxing. The beach is not large but it is beautiful and very swimmable. This island has an abundance of private areas to relax and is not over crowded.



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